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Overview of Holiday Inn Express San Juan Condado, an IHG Hotel
- Overview
- Rooms
- Location
- Amenities
- Policies
3.5 star property
7.6/10 Good
Popular amenities
- Pool
- Free WiFi
- Breakfast included
- Air conditioning
- Gym
- Business services
1 Mariano Ramirez Bages, San Juan, 00907
Explore the area
- Parque La Ventana al Mar2 min walk
- Casino del Mar at La Concha Resort3 min walk
- Condado Beach11 min walk
- San Juan (SJU-Luis Munoz Marin Intl.)16 min drive
Room options
About this area
San Juan
Holiday Inn Express San Juan Condado, an IHG Hotel is located in Condado, a neighborhood in San Juan, and is near the airport and near the beach. Pan American Pier and Port of San Juan are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Condado Beach and Balneario de Carolina. Looking to enjoy an event or a game while in town? See what's going on at Jose Miguel Agrelot Coliseum. Spend some time exploring the area's activities, including outlet shopping.
What's nearby
Parque La Ventana al Mar
- 2 min walk
Casino del Mar at La Concha Resort
- 3 min walk
Condado Beach
- 11 min walk
The Market Square of Santurce
- 15 min walk
Playa del Caribe Hilton
- 4 min drive
Getting around
Domenech Station - 7 min drive
Luis Munoz Marin Intl. Airport (SJU) - 17 min drive
Restaurants
Sage Steak Loft - 3 min walk
Ola Oceanfront Bistro - 3 min walk
Cielito Lindo - 3 min walk
Solera - 3 min walk
Yantar - 4 min walk
About this property
Holiday Inn Express San Juan Condado, an IHG Hotel
3.5-star hotel in Condado, rejuvenated in 2022
Located close to Casino del Mar at La Concha Resort and Condado Beach, Holiday Inn Express San Juan Condado, an IHG Hotel provides free full breakfast, dry cleaning/laundry services, and a 24-hour gym. For some rest and relaxation, visit the hot tub. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a 24-hour business center.
You'll also enjoy the following perks during your stay:
- An outdoor pool with sun loungers
- A vending machine, ATM/banking services, and coffee/tea in the lobby
- A nature reserve, a 24-hour front desk, and smoke-free premises
- Multilingual staff, concierge services, and an elevator
- Guest reviews say good things about the overall value and walkable location
Room features
All 116 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and desk chairs.
Extra amenities include:
- Bathrooms with showers and hair dryers
- 52-inch HDTVs with Netflix, Hulu, and streaming services
- Wardrobes/closets, refrigerators, and microwaves
Languages
English, French, German, Italian, Portuguese, Spanish
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)
Social distancing
Cashless transactions are available for all charges at the property
Social distancing measures in place
Safety measures
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi
Parking and transportation
Wheelchair-accessible parking available
Offsite parking within 50 feet (USD 20 per day), from 7:00 AM to midnight
Food and drink
Free full breakfast available daily
Coffee and tea in common areas
Things to do
24-hour gym
Outdoor pool
Spa tub
Family friendly
Crib (surcharge)
In-room microwave
In-room refrigerator
Laundry facilities
Outdoor pool
Conveniences
24-hour front desk
ATM
Laundry facilities
Luggage storage
Vending machine
Guest services
Concierge services
Daily housekeeping
Dry cleaning/laundry service
Multilingual staff
Tour and ticket assistance
Business services
24-hour business center
Outdoors
Beach loungers
Beach towels
Beach umbrellas
In a nature reserve
Pool loungers
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible bathroom (select rooms)
Assistive listening devices
Braille/raised signage
Elevator
Handrails in stairways
In-room accessibility (select rooms)
Lever door handles
Pool hoist on site
Roll-in shower (select rooms)
Stair-free path to entrance
Visual fire alarm
(Video) This Week in Hospitality Marketing Live Show 264 Recorded BroadcastWell-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchairs on site
More
Renovated entire property - December 2022
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Crib (surcharge)
Bathroom
Hair dryer
Private bathroom
Shower only
Toothbrush and toothpaste on request
Towels
Entertainment
52-inch Smart TV with premium cable channels
Hulu
Netflix
Streaming services
Food and drink
Coffee/tea maker
Microwave
Refrigerator
More
Air conditioning
Connecting rooms available
Desk
Desk chair
Free local calls
Iron/ironing board
Laptop workspace
Phone
Safe
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San Juan
San Juan
Condado
Condado
Hotel
Hotel
Air conditioned
Air conditioned
3 star
3 star
Free WiFi
Free WiFi
Family friendly
Family friendly
Guest rating 3.5+
Guest rating 3.5+
Policies
Check-in
Check-in from 4:00 PM - 4 AM
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.00 per night
Cribs (infant beds) are available for USD 10 per day
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- Deposit: USD 150.00 per accommodation, per stay
- Resort fee: 18 percent of room rate
The resort fee includes:
- Pool access
- Beach access
- Beach loungers
- Beach towels
- Fitness center access
- Business center/computer access
- Newspaper
- Phone calls
- Faxes
- In-room safe
- In-room safe and safe insurance
- In-room coffee
We have included all charges provided to us by the property.
Optional extras
- Nearby parking fee: USD 20.00 per day (50 ft away; open 7:00 AM to midnight)
- Crib (infant bed) fee: USD 10 per day
- Rollaway bed fee: USD 10.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Pool access available from 8:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
Property is also known as
Hotel San Juan Plaza
San Juan Plaza
San Juan Plaza Hotel
Holiday Inn Express San Juan Condado Hotel
Holiday Inn Express Condado Hotel
Holiday Inn Express San Juan Condado
Holiday Inn Express Condado
Holiday Inn Express San Juan Hotel San Juan
Holiday Inn San Juan
San Juan Holiday Inn
Holiday Inn Express Puerto Rico
Express Juan Condado, An Ihg
Holiday Inn Express San Juan Condado
Holiday Inn Express San Juan Condado, an IHG Hotel Hotel
Holiday Inn Express San Juan Condado, an IHG Hotel San Juan
7.6
Good
We verify reviews to ensure the traveler booked with Expedia Group. Travelers may receive a savings voucher when they submit a review. We publish all reviews, positive or negative, that meet our guidelines.More informationOpens in a new window
Rating 10 - Excellent. 386 out of 1025 reviews" "
10 - Excellent
386
" "10 - Excellent 38%
Rating 8 - Good. 309 out of 1025 reviews" "
8 - Good
309
" "8 - Good 30%
Rating 6 - Okay. 178 out of 1025 reviews" "
6 - Okay
178
" "6 - Okay 17%
Rating 4 - Poor. 76 out of 1025 reviews" "
4 - Poor
76
" "4 - Poor 7%
Rating 2 - Terrible. 76 out of 1025 reviews" "
2 - Terrible
76
" "2 - Terrible 7%
8.1/10
Cleanliness
8.3/10
Staff & service
7.4/10
Amenities
7.6/10
Property conditions & facilities
7.9/10
Eco-friendliness
Reviews
6/10 Okay
oswaldo
Jan 28, 2023
Liked: Staff & service, amenities
Awesome staff. Elevator rugs need replacement and one Elevator door bangs heavily. Parking is limited and bathroom glass doors leak horribly. Always had a flood. Beds were awesome.
Stayed 2 nights in Jan 2023
10/10 Excellent
Neville
Traveled with family
Jan 24, 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was absolutely the best, attentive and very friendly. The area is beautiful, it was safe and people were extremely nice. It has become my regular vacation destination.
10/10 Excellent
Victor
Traveled with group
Jan 3, 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel !! People are so friendly and wonderful customer service
10/10 Excellent
Arwen, Gurnee
Traveled with group, Traveled with family
Dec 31, 2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to dining, shopping, the beach, and the front desk staff was so friendly and helpful. I love this place and would recommend based on staff alone. Breakfast wasn’t our favorite but provided adequate sustenance for the many activities planned for the day.
10/10 Excellent
LeeAnn
Traveled with family
Dec 30, 2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really helpful and friendly, the rooms were newly-renovated, it is convenient to San Juan (and old San Juan - with Uber) sites, and the complimentary breakfast is wonderful!
8/10 Good
Kimmy
Traveled with partner
Dec 29, 2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is ok. The pool was way too cold. Can’t swim . The parking garage was not belongs to the hotel, just waste your time for hotel stamps for the parking. You pay $20 per night as everyone else.The street from hotel is one way street flooded every single day if you have a small car , your car might not passed by.
10/10 Excellent
Jean Gracius
Traveled with family
Dec 23, 2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness, staff are excellent
6/10 Okay
Holly
Traveled with group
Dec 22, 2022
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very close to Ashford Ave
10/10 Excellent
Abigail
Traveled with partner
Dec 16, 2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy recomendado.
10/10 Excellent
Marisa
Traveled with partner
Dec 14, 2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great beautiful rooms great staff.